Privacy Policy

At VistasVibes, we are committed to respecting and protecting your privacy. This Privacy Policy details how we collect, process, utilize, and safeguard your personal information when you use our website, enquire about our Force Urbania and taxi bookings, or coordinate travels with us.

1 Information We Collect

We collect personal data that you voluntarily provide to us when you fill out enquiry forms, request quotes, message us via WhatsApp, or make booking deposits. This information includes:

• Contact details: Your full name, mobile number, email address, and home address.
• Trip details: Pickup point, travel destination, scheduled date, passenger counts, and specific rental specifications.
• Device details: Your IP address, browser type, location, and site interactions tracked via cookies for optimized responsiveness.

2 How We Use Your Data

We process your data for purposes based on legitimate business operations and the execution of booking contracts with you, specifically to:

• Create customized travel estimates and process booking configurations.
• Coordinate with our verified professional chauffeurs for precise pickup dispatch.
• Send transaction details, security notifications, and booking updates.
• Provide customer support, gather feedback, and optimize our user interface.

3 Data Security and Retention

We employ high-grade technical and organizational security protocols to ensure your personal information is kept safe from unauthorized modification, access, loss, or disclosure. We retain your information only as long as necessary to complete your travel contracts, maintain business records, and satisfy legal compliance regulations.

4 Third-Party Disclosures

VistasVibes does not trade, sell, or rent your personal data to marketing networks. We only disclose essential details to background-verified partners (such as bank payment gateways, vehicle aggregators, or legal compliance channels) strictly necessary to process payments, complete bookings, and deliver premium travel services.

5 Your Legal Rights

You have full rights to request access to the personal data we hold about you, request corrections to inaccurate details, request the deletion of your data, or withdraw consent to receive marketing newsletters. Please contact our support team at info@vistasvibes.com for any privacy inquiries.